Go7 Privacy Policy

Last updated: August 2026

Go7 ("we", "us", "our") operates the Go7 food delivery and logistics platform (the "Service"), available through our mobile app and website. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Service.

1. Information We Collect

• Account information: your name, phone number, email address, and login details.
• Location information: your delivery address and, when you allow it, your precise device location for live delivery tracking and navigation.
• Order information: the items you order, delivery details, and transaction history.
• Payment information: payment method and transaction references. Card details are processed securely by our payment provider (Paystack) and are not stored by us.
• Device and usage information: device type, app version, and how you use the Service.

2. How We Use Your Information

• To process and deliver your orders and bookings.
• To assign riders and provide live tracking.
• To process payments and manage your wallet.
• To send you order updates, notifications, and support messages (including via SMS, email, and WhatsApp).
• To improve our Service, prevent fraud, and comply with legal obligations.

3. Information We Share

We share information only as needed to operate the Service and with trusted service providers, including:

• Riders and vendors: to fulfil and deliver your orders.
• Payment providers: Paystack, to process payments securely.
• Cloud and infrastructure: Google Firebase for hosting, authentication, and data storage.
• Maps and location: Google Maps / MapTiler for mapping and navigation.
• Messaging: Infobip / WhatsApp and Termii for SMS and WhatsApp notifications.
• Bills and services: SME API for airtime and data purchases.

We do not sell your personal information.

4. Data Security

We use appropriate technical and organisational measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain your information only as long as necessary to provide the Service and comply with legal, accounting, and record-keeping requirements. When you delete your account, we remove your personal profile and wallet access; past order records may be retained without personal details where required by law.

6. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw consent where applicable. You can manage or delete your account through the app's Privacy & Security settings.

7. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, in the app.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Go7 Support
Email: support@go7.ng
WhatsApp: +447860015662